Last updated: November 3, 2025
We get it - nobody really wants to read through pages of legal stuff. But your privacy matters to us, so we've tried to make this as straightforward as possible. Here's how we handle your info when you stay with us or visit our site.
Look, running a hotel means we need some basic info from you. Nothing crazy, just what helps us make your stay awesome and keep things running smoothly.
When you book a room or reach out to us, we'll collect stuff like your name, email, phone number, and mailing address. If you're making a reservation, we'll also need payment details - credit card info, billing address, that sort of thing.
Your check-in and check-out dates, room preferences, special requests (extra pillows, anyone?), and any loyalty program details you've got with us. We also keep notes about your preferences so we can surprise you with your favorite wine next time.
When you're browsing our site, we collect some technical stuff - your IP address, browser type, pages you visit, how long you hang around. It's mostly so we can figure out what's working and what isn't on our website.
We're not gonna sell your info to random companies or spam you with nonsense. Here's what we actually do with your data:
Yeah, we use cookies. Not the chocolate chip kind, unfortunately. These are little files that help our website work better and remember things about your visit.
They help us keep you logged in, remember what's in your booking cart, understand which pages people actually look at, and show you relevant content. Some are essential for the site to work, others help us understand what our guests want.
You can disable cookies through your browser settings if you want. Just know that some parts of our site might not work as smoothly. Most browsers let you control what cookies you accept, so check your settings if you're picky about this stuff.
We work with other companies to make everything run smoothly. These folks help us with payment processing, email services, analytics, and booking platforms.
All these partners are contractually required to protect your data and can only use it for the specific services they provide to us.
We take security seriously. Your personal info is protected with industry-standard encryption and secure servers. Our team is trained on data protection, and we regularly update our security measures to stay ahead of potential threats.
That said, no system is 100% bulletproof. We do our best, but if you notice anything suspicious about your account or reservation, let us know right away.
You've got rights when it comes to your personal information. Here's what you can do:
Want to see what info we have about you? Just ask. If something's wrong or outdated, we'll fix it.
You can request that we delete your personal data. We'll do it unless we need to keep it for legal reasons (like tax records or active reservations).
Don't wanna get marketing emails? No problem. There's an unsubscribe link in every promotional email we send, or just tell us directly.
You can request a copy of your data in a format that's easy to transfer elsewhere.
To exercise any of these rights, shoot us an email at reservations@nexarynforge.info or call +1 (416) 555-0147. We'll get back to you within 30 days.
We'll send you emails about your bookings - confirmations, reminders, that kind of essential stuff. You can't really opt out of those because, well, you need to know when your reservation is.
Occasionally we'll share special offers, events, or news about Nexaryn Forge. These are completely optional - you can unsubscribe anytime and we won't be offended. Seriously.
After your stay, we might ask how things went. Your feedback helps us get better, but participating is totally up to you.
Our services aren't directed at kids under 18, and we don't knowingly collect personal information from minors without parental consent. If you're booking for your family, you're responsible for providing any info about children staying with you.
If we discover we've accidentally collected information from a child without proper consent, we'll delete it as quickly as possible.
Things change - new laws, new services, new technologies. When we update this privacy policy, we'll post the new version here and update the date at the top.
If we make any major changes that significantly affect how we handle your data, we'll let you know via email or a notice on our website. It's worth checking back here once in a while just to stay in the loop.
If you've got questions about this privacy policy or how we handle your information, we're here to help. Seriously, reach out anytime.
Email: reservations@nexarynforge.info
Phone: +1 (416) 555-0147
Address: 285 King Street West, Toronto, ON M5V 3G9, Canada
We'll respond to your privacy inquiries within 30 days. If you're not satisfied with how we've handled your concern, you have the right to contact the Office of the Privacy Commissioner of Canada.
At Nexaryn Forge Hotel, we're committed to transparency and respecting your privacy. We've built our practices around the principle that your personal information is exactly that - yours. We're just the caretakers, and we take that responsibility seriously. If anything here doesn't make sense or you want more details, don't hesitate to reach out.